Privacy Policy
This Privacy Policy explains how Divine by Minya ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website www.divinebyminya.com(the "Site"), book a consultation, or enroll in our coaching, mentorship, or one-on-one programs (collectively, the "Services").
By using our Site or Services, you agree to the practices described in this policy.
Information We Collect
Because we provide coaching and mentorship services rather than physical products, the information we collect is primarily related to your identity, communication with us and your coaching journey.
*Information you provide directly:
- Name, email address, phone number
- Billing and payment details (processed securely through our payment provider)
- Information shared during intake forms, questionnaires, or discovery calls
- Details you share during coaching or mentorship sessions, including goals, challenges, and personal circumstances relevant to your program
- Messages sent to us via email, contact forms, or social media
*Information collected automatically:
- IP address, browser type, device information, and time zone
- Pages visited, time spent on the Site, and referring URLs
- Cookies and similar tracking technologies (see Section 5)
*Information from third parties:
- Scheduling platforms (e.g., Calendly, Acuity)
- Payment processors (e.g., Stripe, PayPal)
- Email marketing platforms (e.g., Squarespace Email Campaigns, Mailchimp)
How We Use Your Information
We use your information to:
- Provide, manage, and personalize your coaching or mentorship experience
- Schedule and confirm sessions or calls
- Process payments and send invoices or receipts
- Respond to inquiries and provide customer support
- Send program updates, newsletters, or promotional content (with your consent, where required)
- Improve our Site, Services, and program content
- Comply with legal obligations and protect against fraud
Because coaching often involves sensitive personal disclosures, we treat session content and intake information with strict confidentiality and do not share it outside our practice except as described in Section 3. We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Coaching session notes and intake information are retained only as long as needed for program delivery and applicable record-keeping requirements, after which they are securely deleted or anonymized upon your request.
How We Share Your Information
We do not sell your personal information. We may share it with:
- Service providers who help us operate our business, such as scheduling tools, payment processors, email platforms, and website hosting (currently Squarespace)
- Legal authorities when required by law, subpoena, or to protect our rights, safety, or property
- Professional advisors (e.g., accountants, legal counsel) under confidentiality obligations, where necessary
Any third-party service provider we use is required to handle your data securely and only for the purpose of providing services to us.
Legal Basis for Processing (GDPR)
We do not sell your personal information. We may share it with:
- Service providers who help us operate our business, such as scheduling tools, payment processors, email platforms, and website hosting (currently Squarespace)
- Legal authorities when required by law, subpoena, or to protect our rights, safety, or property
- Professional advisors (e.g., accountants, legal counsel) under confidentiality obligations, where necessary
Any third-party service provider we use is required to handle your data securely and only for the purpose of providing services to us.
Cookies and Tracking
Our Site, hosted on Squarespace, uses cookies and similar technologies to:
- Enable core site functionality
- Analyze site traffic and usage patterns
- Remember your preferences
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site. For details on Squarespace's own data practices, you can review Squarespace's privacy policy directly on their website.
We implement reasonable technical and organizational measures to protect your personal information, including secure payment processing and confidential handling of coaching-related communications. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Our Services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 18. If you believe a minor has provided us with personal information, please contact us so we can delete it.
Data Security
Contact Us
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons.
We will post the updated version on this page with a revised "Last updated" date.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@divinebyminya.com
Last Updated: 02-08-24